Terms and Conditions
This web site is owned and operated by Catherine Leyreloup. If you have any suggestions or comments or if you need to contact us, please use the details below.
Phone: 0845 833 0940
Making A Purchase
Making a purchase could not be easier. Just browse the prints, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept payments via Paypal.
If you have made a mistake in your order and cannot correct it in the shopping basket, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping and Handling
All prints come with free Shipping and Handling.
We aim to deliver your order right away. We will normally send your order to you in 2 business days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Your rights to return goods are protected under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
You are entitled to cancel your order and return the goods within 14 working days for a full refund. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or misdescribed, when we will cover all applicable costs.
Any prints returned should be in mint condition.
These terms apply to your order. We may change the terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.